This page lists the third parties Z3NTRA LLC ("Z3NTRA") uses to help run the Z3NTRA application, as referenced in our Privacy Policy. It's split into two different kinds of third party, because they work differently:
- Infrastructure subprocessors (Section 1) — vendors we chose, that support the Service for every customer, and that may incidentally process your account or task data as part of doing that job.
- Connected systems (Section 2) — external systems you choose to connect, using your own credentials, so Z3NTRA can sync tasks with them. Z3NTRA acts only as a conduit for these at your direction — it doesn't choose them, and they aren't subprocessors of ours in the usual sense.
1. Infrastructure subprocessors
| Subprocessor | Purpose | What it may process |
|---|---|---|
| Fly.io, Inc. | Application hosting and the persistent database volume the Service runs on. | All account and task data, as the underlying infrastructure the Service runs on. |
| Stripe, Inc. | Payment processing, subscription billing, and the hosted billing portal. | Billing contact details and payment information. Z3NTRA does not receive or store full card numbers. |
| Google LLC | "Sign in with Google" authentication, and the optional Google Docs/Drive integration for creating a document from a task. | Email address and basic profile info for sign-in; document content you choose to create, for the Docs integration only. |
| Email delivery provider | Sending account email — verification, password reset, and task reminder notifications. | Your email address and the content of transactional emails sent to you. This is an SMTP provider configured by a Z3NTRA administrator and can change over time; contact us for the current provider in use. |
2. Connected systems (at your direction)
These are the external systems Z3NTRA currently supports connecting to your account. None of them receive your Z3NTRA account credentials — you authorize each one separately, with its own credentials, and can disconnect it at any time from Settings.
| System | Provider | What flows through it |
|---|---|---|
| Azure DevOps | Microsoft Corporation | Work items you sync into Z3NTRA. |
| Monday.com | monday.com Ltd. | Board items you sync into Z3NTRA. |
| Jira | Atlassian Corporation | Issues you sync into Z3NTRA. |
| Zendesk | Zendesk, Inc. | Tickets you sync into Z3NTRA. |
| ClickUp | ClickUp (Uber Berlin, Inc.) | Tasks you sync into Z3NTRA. |
| LiveAgent | QualityUnit, s.r.o. | Tickets you sync into Z3NTRA. |
| Smartsheet | Smartsheet Inc. | Rows you sync into Z3NTRA. |
| Custom REST connector | Whichever API you configure | Whatever data that API returns, entirely under your configuration. |
| Basecamp | 37signals, LLC | Not currently available to connect (built and tested, but awaiting Basecamp OAuth credentials before it's enabled). |
3. Changes to this list
If we add a new infrastructure subprocessor (Section 1) that will process customer data, we'll update this page and, where required, notify account holders in advance. We add or remove connected systems (Section 2) as we build support for new integrations — those are always opt-in, since you have to explicitly connect one with your own credentials before it's used.