Z3NTRA knowledge base

Everything about connecting a system, how prioritization works, and what each part of the app actually does.

Getting started

  • Getting started

    From signing up to your first ranked list, in about five minutes.

Connecting your systems

  • Connecting Azure DevOps

    Personal access token, work item queries, and what write-back can and can’t change.

  • Connecting Monday.com

    Personal API token, automatic column detection, and the Updates-feed fallback for descriptions.

  • Connecting Jira

    API token auth, the current search endpoint, and how status changes work without a plain status field.

  • Connecting Zendesk

    Admin-enabled API tokens, and three Zendesk-specific limits worth knowing before you edit a ticket.

  • Connecting ClickUp

    A personal token, and how per-list custom statuses get matched automatically.

  • Connecting LiveAgent

    What LiveAgent’s API can and can’t do — this connector is deliberately narrow.

  • Connecting a custom system

    For anything not built in — map any JSON API yourself, no code required.

Using Z3NTRA

Account & billing

  • Account & billing

    Signing in, the 14-day trial, and how subscribing, switching plans, and canceling all work.

  • Security & privacy

    What’s encrypted, what’s isolated between accounts, and what’s still on the roadmap.

Help